Welcome to the Privacy Policy (“Privacy Policy”) of Abhiloans (“ABHILOANS” or “we”). Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information as this Privacy Policy explains how we collect, use, process, and disclose your Sensitive Personal Information and other personal information (collectively “Personal Data”) provided by you on  https://abhiloans.com and its mobile application (if any) (collectively “Website”) or otherwise through the Website at the time of acceptance/ registration/application in connection with availing the products or services of ABHILOANS.

As used herein, the term “you” (including any variant) or “User” refers to each individual user who interacts with the Website and/or avails or intends to avail services or products and enters in this Privacy Policy on such individual’s own behalf or any entity on behalf of which an individual enters into this Privacy Policy.

This Privacy Policy shall be referred to and read as an integral part of the Terms of Use of ABHILOANS (“Terms”).

We take our responsibility to protect the privacy and confidentiality of your Personal Data very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information, however, we shall not be held liable for disclosure of your Personal Data when such disclosure is in accordance with this Privacy Policy or in the terms of the agreement, if any, executed with you.

Who is covered under this Privacy Policy?

The User who visits or interacts with the Website and provides information to ABHILOANS by using its Website.

How does a User accepts this Privacy Policy?

By visiting or accessing this Website, or any content thereof provided on or via this Website, you acknowledge and consent to the terms of this Privacy Policy and you will be treated as having given your permission for collecting, transferring, processing, disclosure, storage, and access to the Personal Data in a manner provided in this Privacy Policy.

Please be advised that you are free to reject this Privacy Policy, if you do not agree to this Privacy Policy, unfortunately, that means you will no longer get access to or use the Websites and avail the services in any manner.

What information does ABHILOANS receive and how do we use it?

All Personal Data are collected with your consent which is obtained for providing products and services. This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000, (as amended) and does not require your digital or physical signature, by accessing the Website you confirm that you have read, understood and bound yourself by this Privacy Policy.

When you register for using the Website or our services or products, we ask you for your Personal Data. We are not responsible and liable for the authenticity of the Personal Data supplied by you.

Personal Data for the purpose of this Privacy Policy means the information that is capable of identifying you and includes

  • your name, date of birth, contact information, certain demographic information, marital status, residential status, postal address, email, credit score, telephone numbers, PAN number, relationship with ABHILOANS, assets owned;
  • KYC documents provided by you or collected from the Digilock or CKYC registry;
  • Sensitive Personal Information which means and includes your password, bank account number, credit card or debit card or other payment instrument details, gender, and biometric information;
  • With the consent of User while accessing mobile app/website:
  • camera – for scanning QR Codes, while conducting Video KYC, capturing photographs/images as part of due diligence for facilitating financial products;
  • files and media – to enable you to upload files and images/photographs as part of due diligence while providing financial products; and
  • microphone – to facilitate you to have audio search on mobile app/website;
  • cookies; and
  • such other information which you provide directly to us while using our online services and where we believe it is reasonably required for ordinary business purposes.

The Personal Data is collected and used for specific business purposes or for other related purposes designated by us or for a lawful purpose to comply with the applicable laws and regulations. This information lets us provide various products and services and provide personalized services and communicate separately with you. We also use aggregated information about the use of our services to evaluate our Users’ preferences, improve our programming, and facilitate third party reporting of internet usage. Among other things, we may use your Personal Data for contacting, customer verification, marketing or promotion of our financial services or related products or that of our associates and affiliates; for creation of statistical analysis or credit scoring, enforcement of your obligations, and any other purpose that will help us in providing you with optimal and high quality services.

What is a cookie and how it is used by ABHILOANS?

Like most websites, we also use small bits of data called cookies stored on Users’ computers to simulate a continuous connection. We use cookies to provide a more interactive and tailored experience to Users. Cookies contain information on the navigation carried out on the pages of the Website. Cookies let us “remember” information about your preferences and allow you to move within our Website without reintroducing yourself. Cookies do not identify the User personally, they merely recognize the User’s browser. Recent versions of browsers let you easily see and control cookies and Users are advised to look for the acceptance and rejection of cookies. You have the option to refuse to accept browser cookies by activating the appropriate setting on your browser for any reason. However, if you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or may not function properly.

Is it possible for a User to choose the information that it wishes to disclose?

While we need certain information to register you as a unique user and let you access personalized services and to provide information and database to our group for marketing their products or to facilitate Web Mail, other requested information is optional and may be given at your discretion, please note that in such event you may not be able to access all the features of the Website.

Is it possible for a User to choose the information he wishes to receive from ABHILOANS?

You hereby grant ABHILOANS a right to use your Personal Data to initiate dialogues with you with respect to various products, services and other allied and necessary requirements as may be deemed necessary by ABHILOANS from time to time. We occasionally send out an email newsletter to you to highlight features of the service and products which may be of interest to you, you can at any time request to stop receiving this type of information by clicking “unsubscribe”.

What if a User needs to review or change the Personal Data that he/she/it has previously disclosed to ABHILOANS?

We encourage our registered Users to update and edit their Personal Data and keep it current. You can easily correct or update your Personal Data at any time via a mail that you can send to support@abhiloans.com  or other location specifically identified in connection with a particular part of our service.

Is it possible for a User to withdraw consent given earlier to collect Personal Data?

You have the option to withdraw your consent given earlier to ABHILOANS to collect your Personal Data. Such withdrawal of the consent shall be sent in writing to ABHILOANS at support@abhiloans.com  . Unfortunately, in case you withdraw your consent, ABHILOANS will not be able to provide you goods and services for which the said information was sought.

What kind of security is used to protect Users’ information?

Our Website has stringent security measures in place to protect and secure the Personal Data under our control. We store all user information in secure databases protected through a variety of access controls. This data is accessed only for the purposes specified in this privacy statement. Our security systems constantly monitor our servers to ensure that your data is secure. As an effective measure of security, it is strongly recommended that after using the Website, you should properly log out from the system and close the browser. We have comprehensively documented information security program and policy in place and we review it periodically to keep pace with commercial, technology, and regulatory changes. Although we have taken effective measures to protect the Personal Data, we cannot guarantee the security of the Personal Data transmitted to or via our Website or an absolute guarantee that such information may not be accessed, disclosed, altered, or destroyed as you are aware that the transmission of information via the internet is not completely secure. Please understand that there is no ideal technology or measure to maintain 100% security. Any transmission of your Personal Data is at your own risk.

What kind of password is suggested to a User?

The password that is chosen by you must be unique and should have at least a minimum of 5 characters and a maximum of 15 characters. It is advisable to adopt the combination of alphabets and numerals in the password and it must be ensured that at least one alphabetic and one numeric character are in the password. It is also recommended that you do not use easily identifiable passwords such as your name, name of your spouse, name of your children, mobile number, telephone number, date of birth, driving license number and any other easily identifiable information. It is advisable that the password should also be easy to remember and should not be written down. Please be aware that the safety and security of your Personal Data also depend on you. You are solely responsible to keep your log-in credentials confidential and not reveal them to others where we provide you (or where you have chosen) a User ID and password to access the Website.

Who has access to User’s information?

You hereby accept to have provided your consent to ABHILOANS to share your Personal Data with any entity forming a part of ABHILOANS and/or any other third-party rendering service to ABHILOANS. We do not share Personal Data with other companies (apart from group companies and those companies who help in providing our service and products to you, who agree to use it only for that purpose and in connection with the business and have same level of data protection security). You hereby grant consent to such transfer of Personal Data to third parties who enable us to provide the services and products to you.

Apart from the foregoing, the Personal Data that is provided shall not be given or sold to third parties except to statutory bodies if so, required under law. Employees of ABHILOANS will also not have access to the data provided except to the extent required for analysing the traffic to the various web pages of Website and for performing their authorized duties. Personal Data may be transferred upon change in control of ABHILOANS but only in accordance with this policy.

You hereby authorise ABHILOANS to exchange, share, part with all information related to the details and your transaction history to its affiliates, banks, financial institutions, credit bureaus, agencies, participation in any telecommunication, or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and you shall not hold ABHILOANS liable for use or disclosure of this information.

Is it possible to share User’s Personal Data without User’s prior consent?

We do not share the data provided in respect of the services with any third party unless authorized by you. However, as per the applicable laws, we may share your Personal Data without your prior consent with government agencies mandated under the law upon receiving a request in writing for disclosure of such information including for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences. Please be aware that your Personal Data may be disclosed without your prior authorization to any third party by an order under the law for the time being in force.

For how long a User’s Personal Data is retained by ABHILOANS?

ABHILOANS does not retain your Personal Data for longer than it is required for the purposes for which the information was collected or is otherwise required under any other law for the time being in force. Personal Data however may remain on the servers unless otherwise deleted or purged permanently. 

What about the other companies or their links featured on the Website?

This Privacy Policy applies only to the Website, and not to any other website, services, or products that you may be able to access via the Website. Please note that the Website may contain content, advertisement, text, and graphic that link to our partners, suppliers, advertisers, sponsors, and other third party’s social media websites and services that may also collect information from you. You may separately agree to provide your information to other companies who provide content for various parts of our service, in order to use their services, order their products, or receive offers from them. If you agree to provide information to these companies, that information will be subject to their privacy policies. In each of the said cases, we have no control over the privacy policy of any third-party and are not responsible for the practices employed by websites linked to or from our Website. We advise you to please examine their privacy policy prior to submitting any personal information as browsing and interacting on any other website, including websites that have a link to our Website, is subject to that website’s own terms and policies.

How are the terms of this Privacy Policy changed?

We reserve the right to amend or supplement this Privacy Policy at any time without prior notice in order to meet new requirements or for any other reason, that we deem fit and appropriate. Please review this Privacy Policy periodically as you acknowledge and agree that you are entirely and solely responsible for updating yourself with the new and amended Privacy Policy. We will notify the User of the changes made in the Privacy Policy by uploading the new and amended Privacy Policy at https://abhiloans.com and we may update the “Last Updated Date” above to indicate when those changes were made. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

What are the responsibilities of the User?

ABHILOANS does not contact the User directly for disclosure of any Personal Data unless required for the purpose of providing the services and products. Please conduct your proper due diligence to verify the identity of the individual contacting you before disclosing any Personal Data and any such disclosure shall be at your own risk. You shall not hold ABHILOANS liable or responsible for any breach of privacy owing to your negligence and hereby waive off from making any claims, demands and compensation against ABHILOANS. You shall only use the official Website for availing the product or services and you shall be solely liable for any unauthorized disclosure or breach of the Personal Data including password and all direct and/or indirect losses suffered by you due to your conduct.

Whom should you contact if you have any questions regarding the privacy of your Personal Data or this Privacy Policy?

If you have any questions about our Privacy Policy or your Personal Data, please feel free to contact us directly at +91 9990795000

“RBI Sachet (https://sachet.rbi.org.in/) website is meant to facilitate lodging of any complaint related to deposits/schemes of various kinds/fake email. The complaint submitted on this website will be immediately forwarded to the concerned Regulator/Law Enforcement Authority who would take necessary action as per their procedures and processes.”